Client work · Automotive · Service intake
Phase one deliveredFrom no owned website to a booking-ready service platform.
A premium automotive service experience built from the ground up, with clearer service information, customer and fleet intake, and launch infrastructure.
The public-facing platform and intake experience are in place. Live email or CRM routing and expanded admin handling belong to a future phase.
The challenge
NextGen Automotive did not have an owned website or a polished online path for customers to understand its services and begin a service or fleet request.
The scope
Responsive service website, service and fleet-request intake experiences, lead-capture structure, domain and DNS setup, and deployment support.
Delivered in phase one
NextGen Automotive
- A responsive automotive service website with a premium visual direction
- Clear service information and focused calls to action
- Customer-service and fleet-request intake experiences
- Domain, DNS, and deployment setup
- A backend-ready structure for future request routing
The outcome, honestly
NextGen Automotive moved from no owned website to a professional service platform with clearer customer paths and a stronger foundation for online intake. Verified post-launch booking data is not yet available, so this case study focuses on the delivered platform and customer journey.
Next phase · Live routing and owner tools
These capabilities are planned work, not part of the delivered phase described above.
- Connect live submissions to email or CRM routing
- Complete expanded backend request handling
- Add owner tools for incoming service and fleet requests