How we handle your data.

Who we are and what this policy covers

Avenox LLC (“Avenox,” “we,” “us”) is a Colorado limited liability company. This policy covers personal information we handle through avenox.net, the Avenox partner portal, project inquiries, marketing consultation requests, creator partner applications, and related business communications.

When we build or manage a client’s website, software, CRM, automation, or marketing systems, the client’s notice generally explains its collection and use of its customers’ information. Our handling of data on that client’s behalf is governed by its instructions and the applicable service and data processing agreements. Contact that client first about information in its service; we assist as required.

Separate Avenox products may have their own privacy notices. This website policy does not describe future financial-account connections or other features of products shown here as in development.

Information you provide

Project inquiries can include your name, business name, email, phone number, website address, selected services and build path, project description, current systems, timeline, budget, contact preference, and the project or case study that brought you to the form. Optional fields are identified on the form.

Marketing consultation requests include contact and business details, the package and goal you choose, preferred date, time and time zone, and permission to contact you. You may also provide your website, industry, current marketing, advertising budget, and additional details. We keep a submission identifier and timestamp to process the request and prevent duplicate delivery.

Creator partner applications include your name, email, primary profile or channel URL, audience description, proposed promotion, and permission to contact you. You may also provide audience size and your current website. We keep a submission identifier and timestamp to process the application and prevent duplicate delivery.

Partner accounts include your verified sign-in email, linked sign-in provider identifiers, application and invitation status, agreement acceptance, referral code, and related commission and payout records. Stripe collects bank-account and identity information for payout setup through its services. Approved creators may separately upload a completed and signed W-9 through the authenticated Avenox partner portal. That document can contain a legal name, address, tax classification, taxpayer identification number, and signature. We encrypt uploaded tax documents in private storage and restrict document downloads to authorized administrators. Authorized accounting professionals may receive the records for tax administration, including printed copies. The portal stores submission and review status, document references, and access records; it does not copy taxpayer identifiers into dashboard summaries or notification emails. Bank-account numbers are not stored in the portal.

If you email us or become a client, we receive the information you provide in messages, proposals, agreements, approvals, support requests, and related business records. Avoid sending passwords, payment-card numbers, government identifiers, bank-account details, health records, or another person’s sensitive information through general website forms.

Technical and usage information

Requests to the website and form endpoints can include an IP address, browser or device information, requested pages or URLs, referral information, timestamps, and diagnostic or error information. Project inquiries include the current page URL and referrer where available. Please avoid putting confidential information into URLs.

We use request limits and submission identifiers or hashes for abuse prevention and duplicate handling. Browser form fields are held in the page while you complete the form. When the partner portal connection is enabled, project inquiries and creator applications are saved in Avenox’s database for follow-up, application review, and referral attribution. Delivered messages and related records are also held in email and provider systems.

Basic page-use, interaction, and performance measurement may operate where analytics are enabled for a deployment. The available integration is Vercel Web Analytics and Speed Insights; it is conditional on deployment configuration, not part of Railway hosting itself. Its configured custom events describe actions such as a CTA click, form start, validation-error count, or submission result, rather than the answers entered into form fields. Avenox analytics are disabled in the private design preview.

How we use information

We use inquiry and communication details to evaluate requests, respond, arrange consultations, prepare proposals, provide agreed services, and manage the client relationship. We use creator applications to assess a potential partnership and communicate with applicants. We also use relevant records for billing administration, recordkeeping, resolving disputes, and meeting legal obligations.

A referral code, when provided, connects a project inquiry to the referring partner. That partner can see limited referral progress and their related earnings; their portal does not display the customer’s contact details or project description. Authorized Avenox administrators use those details to follow up and manage the project.

Technical information helps deliver the website, diagnose errors, monitor reliability, prevent spam and duplicate submissions, investigate misuse, and protect our services. We use request identifiers and delivery information to understand whether a message was accepted or needs attention.

Submitting a form permits a response about that request; it does not subscribe you to a newsletter. Marketing consultation requests may receive an automated acknowledgement, followed by scheduling correspondence. Acknowledgement does not reserve your requested time. Partner applicants may receive an automated acknowledgement and application follow-up; receipt does not mean acceptance into the program.

We do not sell your personal information, share it for cross-context behavioral advertising, or use website inquiries to build third-party advertising audiences. We do not share website inquiry information with advertisers. We do not add you to marketing lists you did not ask to join.

Railway, Resend, and other recipients

The official website is hosted on Railway. Railway and its infrastructure providers process information needed to serve requests, operate the application, and maintain reliability and security. Hosting and application logs may contain technical information and diagnostic details.

We use Resend to deliver project inquiries, marketing requests, and partner applications to Avenox, and to send marketing-request and partner-application acknowledgements. Messages can contain the information you submit, recipient and reply-to addresses, submission identifiers, and delivery or error information. Our business email provider also processes and stores messages we receive and send.

Resend also delivers partner invitations and email sign-in links. If you choose an enabled Google or Apple sign-in option, that provider processes authentication and shares the account information needed to sign in. Stripe processes partner payout onboarding and related payment information under its own privacy notice; Avenox uses the resulting status and transaction references to administer the program.

Information may be accessed by authorized Avenox personnel and service providers who need it for the purposes described here, such as hosting, email delivery, and professional support. Providers’ handling is subject to the applicable service arrangements and their own obligations. Their independent account or service practices are explained in their privacy notices.

We may disclose relevant information when reasonably necessary to comply with law or valid legal process, protect people and systems, or establish, exercise, or defend legal rights. Information may also be transferred in a merger, acquisition, financing, or sale of business assets, subject to applicable law and appropriate safeguards and notices. These circumstances are not permission to disregard our privacy commitments.

Cookies, tracking, and browser preferences

The current Avenox application does not set its own advertising cookies or use local storage to persist inquiry answers. Hosting and delivery services may process connection and security information independently of cookies. Browser settings can control cookies and site storage, though blocking essential functions can affect access to some services.

The website uses session storage for a referral-code hint and an opaque project-submission identifier, so navigation or a retry can preserve attribution and avoid duplicate inquiries. It does not store form answers there. The partner portal uses essential authentication cookies to maintain your signed-in session.

We do not operate cross-site advertising trackers on this website. Our application does not change its behavior in response to the older Do Not Track browser signal. We also do not currently conduct the sale or targeted-advertising processing that a Global Privacy Control signal is intended to stop. This is not a claim that a signal disables security logs or ordinary form delivery.

Links to other websites take you to services with their own privacy and tracking practices. We do not control those sites. If our tracking practices change, we will update this notice and provide any legally required choices before the new processing begins.

Client services and AI

The website forms do not provide an AI chat service or send submissions directly to an AI model. Submitting an inquiry is not permission for Avenox to use it to train an AI model.

For client work involving AI providers, advertising platforms, customer lists, or other integrations, the project agreement must identify permitted processing and appropriate access. Provider terms, settings, and any required data processing agreement govern that work alongside applicable law. We do not treat this general website policy as authorization to repurpose a client’s customer data.

How long information is kept

Retention depends on why information was collected and what is reasonably needed for that purpose. Relevant factors include whether an inquiry is active, the length of a client relationship, necessary business and tax records, security investigations, legal claims, and obligations under an agreement or law.

Email records, delivery records, and backups have different retention and deletion processes. Temporary rate-limit or duplicate-handling records are not a promise that the underlying inquiry is deleted when a processing window ends.

You can request deletion. We review requests against the purpose for keeping the information, applicable obligations, and technical backup cycles. Deletion from active records may occur before backup copies expire. We explain any applicable reason for retaining information when responding to your request; immediate removal from every backup or independent third-party record may not be possible.

Security and processing locations

We use measures appropriate to the information and service to reduce unauthorized access, misuse, and loss. No internet transmission, email system, or storage method is completely secure. Please contact us promptly if you believe information sent to us has been compromised.

Avenox operates in the United States. Information may be processed in the United States or other locations used by our service providers. Hosting with Railway does not by itself mean every email, log, or backup remains in Colorado or the United States. Where applicable law requires safeguards for a transfer, those requirements still apply.

Your choices and privacy requests

You may decline optional form fields or contact us by email instead. If required information is missing, we may be unable to respond or provide the requested service. You can ask us to stop optional follow-up; we may still send necessary messages about an active service, transaction, security matter, or legal obligation.

Email support@avenox.net to request access to, correction of, or deletion of personal information we hold about you. Describe the request and the email address or interaction involved. Do not send identity documents or sensitive credentials unless we specifically arrange an appropriate verification method.

Depending on your location, our processing, and whether a privacy law applies, you may also have rights to a portable copy, to opt out of certain processing, to use an authorized agent, or to appeal a denied request. We handle applicable rights within the time required by law and do not unlawfully discriminate for exercising them.

We may need to verify identity or an agent’s authority using information proportionate to the request. Some requests are subject to legal exceptions, other people’s rights, or information we no longer hold. If we decline a request, we explain the reason to the extent permitted and how to seek review. Send an appeal to support@avenox.net with the subject “Privacy appeal.” You may also contact your state attorney general or other appropriate privacy regulator.

These choices do not limit other rights you have under applicable privacy law.

Children

This business-services website is intended for adults acting for their businesses, not children. We do not knowingly collect personal information from children under 13 through these forms. If you believe a child has provided information, contact support@avenox.net so we can investigate and take appropriate steps, including deletion where required.

Changes and contact

The effective date identifies the current version. We will post revisions here and provide additional notice or obtain consent where required for a material change. A policy update does not by itself authorize materially different use of information previously collected.

Avenox LLC, Colorado, United States. For privacy questions, requests, or concerns, email support@avenox.net. For data handled through a client’s own website or service, contact that client as described above.