The terms, in plain language.

Avenox LLC and these terms

Avenox LLC (“Avenox,” “we,” “us”) is a Colorado limited liability company providing website design and development, business software, CRM systems, portals, automation, AI integrations, marketing, and related hosting and maintenance services. Our services are currently offered to businesses in the United States.

These terms describe use of avenox.net and our standard approach to client engagements. The provisions about paid services apply to an engagement only when the client expressly accepts them as part of a proposal, statement of work, or other written service agreement. An inquiry, consultation request, or visit to this website does not purchase services or create a paid engagement.

You must be at least 18 and have authority to act for the business entering a service agreement. Our Privacy Policy explains information handling; acknowledging it is not a waiver of privacy rights or consent to unrelated marketing.

Your written agreement comes first

Before work begins, the written agreement identifies the parties, deliverables, price, payment schedule, project phases, revision rounds, responsibilities, and any ongoing services. Specific negotiated provisions take priority over conflicting provisions of these terms. A separate data processing agreement governs any client data processing it covers.

Website descriptions, estimates, demonstrations, and starting prices explain typical services and are not a binding offer or a promise that every feature is included. We confirm the actual scope and price in writing. These website terms do not replace an existing agreement or retrospectively change its obligations.

Scope, changes, and approvals

We deliver the work and revision rounds in the agreed scope. New features, additional pages or content, integrations, changes to approved work, and requests outside that scope require written agreement on any additional cost and schedule before the extra work begins.

The client provides a designated decision-maker, timely access, accurate requirements, and the materials and approvals needed for the work. Delivery dates depend on those inputs and any stated third-party dependencies. We communicate schedule adjustments when delayed inputs or agreed changes affect delivery.

Review and acceptance follow the process in the written agreement. Silence does not automatically approve work unless that process was expressly agreed. Client approval of content does not remove Avenox’s responsibility to deliver the agreed work or meet duties imposed on Avenox by law.

Fees, expenses, and payment

Fees, deposits, milestones, taxes, and due dates are those disclosed in the written agreement or accepted order. Advertising spend, domains, premium software, platform charges, licensed assets, and other third-party costs are separate unless expressly included. We obtain approval for additional costs rather than treating an inquiry as authorization to charge.

Recurring hosting, maintenance, software subscriptions, and marketing are separate from a one-time build unless included in writing. Their agreement identifies the billing cycle, renewal terms, and cancellation process. This website does not collect payment-card details or take payment through the inquiry forms.

If payment is overdue, we may pause affected work after written notice and a reasonable opportunity to resolve the issue, subject to the agreement and applicable law. Cancellation charges and treatment of deposits or prepaid fees must be stated in the agreement; these terms do not impose a blanket no-refund rule or remove legally required refunds.

Marketing engagements

Our standard monthly marketing packages begin with a 90-day initial engagement, then continue month-to-month with 30 days’ cancellation notice. Monthly management fees are collected before each service month. The accepted service agreement confirms the start date, renewal schedule, fees, and cancellation terms. Send cancellation notices to support@avenox.net unless that agreement specifies another method.

Standard pricing covers one brand, website, location, and language. One revision batch is included for each monthly content calendar. We request client approvals within three business days; missing assets or delayed approvals move the production schedule. Unused posts, campaigns, content units, and development hours do not roll over. This does not excuse Avenox from completing work it was required and able to deliver under the agreement.

Advertising spend, premium tools, email-platform charges, printing, creators, influencers, stock assets, and third-party production are separate unless listed. If you start a monthly marketing package within 30 days, completed Foundation Sprint work can count toward equivalent onboarding requirements, so you are not charged twice for the same work.

A consultation request is not a confirmed calendar reservation. We confirm availability by email; requesting a call does not start a subscription.

Client content, accounts, and lawful marketing

Clients retain ownership of their supplied content, customer data, domains, and business accounts. They authorize Avenox to access and use those materials only as needed to perform the agreed services. Where a platform supports it, we use manager or partner access rather than taking ownership of client accounts.

Clients must have the necessary rights and permissions for supplied text, photos, video, trademarks, contact lists, and other data, and must provide accurate business claims and supporting information. Tell us about industry restrictions, required disclosures, consent requirements, and material changes before work is published.

Email services require a lawful client-owned contact list. Avenox does not purchase or use cold email lists. Campaigns must respect applicable consent, identification, advertising, unsubscribe, and suppression requirements. Neither client instructions nor approval remove either party’s own legal responsibilities.

We may reject unlawful, misleading, infringing, or deceptive requests, including fabricated reviews or testimonials, incentives conditioned on a positive review, and improper suppression of genuine reviews. Nothing here prevents lawful criticism or an honest review of Avenox.

Results and third-party platforms

We commit to completing the contracted work. We do not guarantee search rankings, directory or AI-search placement, audience growth, a particular number of leads or sales, revenue, cost per lead, return on advertising spend, or a particular performance score. Results depend on factors including the offer, market, budget, audience, client follow-up, and platform changes.

Hosting companies, domain registrars, payment processors, AI providers, search engines, social networks, and other platforms have their own terms, fees, availability, and policies. They can change or restrict services independently. We are responsible for our agreed integration and management work, but cannot control their decisions or promise they will never fail.

Google Business Profile is a free Google service; our fees are for our agreed work managing it. Partnership designations identify the relationship stated on this site and do not make a platform responsible for Avenox’s work or imply a guarantee of results.

AI, automation, and sensitive use cases

AI outputs can be inaccurate, incomplete, biased, or non-unique. Automations can act on incorrect or outdated inputs. The agreed project should identify permitted uses, data sources, human approval steps, testing, and any spending or action limits. Clients must review outputs and consequential actions before relying on them or releasing them to their customers, as appropriate to the use case.

Do not provide confidential, regulated, or sensitive personal data to an AI tool or automation unless the agreed solution and applicable provider terms permit that processing and appropriate safeguards are in place. Provider data settings and retention must be addressed for the particular engagement; there is no universal promise that every AI service handles data in the same way.

Our general website and development services do not provide legal, medical, tax, investment, or other licensed professional advice. A specialist must review uses requiring that expertise. Safety-critical, regulated, or automated high-impact decision uses require an expressly agreed scope and appropriate review; a general website package does not establish suitability for them.

Avenox-owned products, including products shown as in development, are subject to their own applicable release terms and privacy notices. A portfolio page is not an offer of access to a finished financial product.

Ownership and licenses

On final payment, the client owns the client-specific deliverables identified in the written agreement, subject to the exclusions and licenses disclosed there. Third-party software, open-source components, fonts, stock media, and platform services remain subject to their own licenses; we cannot transfer rights we do not own.

Any Avenox materials developed before the engagement or reusable tools that Avenox will retain must be identified in the written agreement. That agreement must give the client the rights needed to use any such materials embedded in the paid deliverables. These terms do not silently convert client-owned work into Avenox property.

The Avenox name, logo, and original site materials belong to Avenox or their respective rights holders. Viewing this site gives no right to impersonate Avenox or commercially reuse protected materials without permission, except as permitted by law.

We may reference delivered client work in our portfolio unless the written agreement says otherwise, using accurate descriptions. This does not authorize publication of confidential information, nonpublic customer data, credentials, or material that the client is not entitled to share.

Confidentiality and client data

For engagements incorporating these terms, each party must protect nonpublic business information received from the other, use it only for the engagement, and limit disclosure to people and providers who need it for that work and are subject to appropriate confidentiality obligations.

This obligation does not cover information lawfully known already, independently developed, made public without a breach, or lawfully received from another source. Legally required disclosure is permitted, limited to what is required, with notice where legally allowed.

Clients must have authority to provide personal data and instructions for its use. Where Avenox handles data on a client’s behalf, the agreement must address the parties’ roles, permitted processing, security responsibilities, providers, incident cooperation, and return or deletion of data. A separate data processing or sector-specific agreement is required where applicable; a website privacy policy is not a substitute.

Hosting, maintenance, and handoff

Hosting, monitoring, updates, backups, recovery, support hours, response targets, and maintenance are included only to the extent described in the written agreement. We remain responsible for any security or maintenance work we expressly undertake. A promise to respond within one business day is a response commitment, not a promise to resolve every issue within that period.

No website or system can be guaranteed uninterrupted, immune to attack, or free of defects. Backup frequency, retention, restore testing, recovery targets, and any uptime commitment must be specified for the service being purchased. A launch alone does not establish ongoing support or a service-level guarantee.

Clients must secure their own accounts, maintain appropriate access controls, and notify us of suspected compromise affecting the work. Handoff, credential transfer, data export, and any transition assistance follow the agreement. We do not claim ownership of client data because a hosting or maintenance engagement ends.

Acceptable use and website availability

Use this website and any services lawfully and only with authorization. Do not impersonate others, submit material you have no right to use, send spam, interfere with others’ access, upload malicious code, bypass access restrictions, or attempt unauthorized access to systems or data.

We may restrict abusive website access or take proportionate action to address an immediate security or legal risk. We provide notice where practicable. This does not permit cancellation of an unrelated paid engagement without regard to its agreement.

To the extent permitted by law, this informational website is provided as available and without implied warranties of merchantability, fitness for a particular purpose, or noninfringement. This website disclaimer does not override an express service warranty, an agreed deliverable, or a non-waivable legal duty. Links to third-party sites are provided for context; their operators control their content and practices.

Claims and limits of responsibility

To the extent permitted by law, Avenox is not liable for indirect, incidental, special, or consequential losses arising from use of this informational website. Liability for paid work, including any financial cap, warranty remedies, and exclusions, must be expressly addressed in the accepted service agreement.

No exclusion or limitation in these terms applies to fraud, willful or wanton misconduct, gross negligence, or any liability, right, or remedy that applicable law does not allow the parties to exclude or limit. Applicable consumer protections remain in effect.

For a business engagement expressly incorporating these terms, the client will indemnify Avenox against third-party claims, awarded damages, and reasonable defense costs to the extent caused by the client’s infringing supplied materials, unlawful instructions, or unauthorized use of the deliverables. This does not cover claims to the extent caused by Avenox’s breach of the agreement, negligence, or misconduct.

Avenox must promptly notify the client of such a claim, allow the client to control the defense with qualified counsel, and provide reasonable cooperation at the client’s expense. Delayed notice reduces that obligation only to the extent it prejudices the defense. A settlement cannot admit fault by Avenox or impose an obligation on Avenox without its consent, which will not be unreasonably withheld.

Ending an engagement and events outside our control

Termination, cure periods, delivery of completed work, transition assistance, and any fees or refunds follow the accepted agreement and applicable law. Amounts properly earned and approved non-cancelable expenses remain payable; any treatment of unearned prepaid fees must follow that agreement and the law.

Neither party is responsible for a delay to the extent caused by an event beyond its reasonable control that reasonable precautions could not prevent. The affected party must notify the other, take reasonable steps to reduce the impact, and resume performance when possible. This does not excuse payment already due, ordinary preventable failures, or duties that the law does not allow to be waived.

Ownership, confidentiality, accrued payment obligations, and provisions intended to operate after an engagement ends continue according to their terms.

Colorado law and resolving concerns

Where these terms form an enforceable agreement, Colorado law governs, without using its conflict-of-law rules to displace that choice. A specific service agreement may provide otherwise. Mandatory protections and jurisdiction rules that apply to a party cannot be removed by this clause.

Please contact support@avenox.net so we can try to resolve a concern. This request does not delay a legal deadline or prevent a complaint to a regulator, a permitted court action, or other available remedies. These website terms do not impose mandatory arbitration, waive a jury trial, or prohibit class proceedings.

Updates and contact

We identify revisions with the effective date on this page. Changes apply prospectively. Updating the website alone does not amend an accepted project agreement; material contractual changes require the notice and acceptance appropriate to that agreement and applicable law. If a provision is unenforceable, the remaining provisions continue only to the extent legally permitted.

Avenox LLC, Colorado, United States. Contact support@avenox.net about these terms, a service concern, or a suspected impersonation. avenox.net is our official website. Verify unexpected payment or account-change instructions directly with your known Avenox contact before acting.